Refund policy
Return of Faulty Goods
If there is a fault with your product you must let us know within 30 days of delivery, however if notified we will normally offer a prompt repair, exchange or refund (at our own discretion). Under normal circumstances we will offer you the choice of an exchange.
When returning products you are advised to use an insured parcel service which requires a signature on delivery as we will not be held responsible for products lost or damaged in transit.
Cancellation By Us
We reserve the right to cancel the Contract between us if:
- We or Our suppliers have insufficient stock to deliver the Goods You have ordered or such Goods have been discontinued;
- One or more of the Goods You ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be liable to pay any additional compensation for disappointment suffered.